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Discussion topic: My WiFi keeps disconnecting

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This message was authored by SueR17 This message was authored by: SueR17

My WiFi keeps disconnecting

My WiFi keeps disconnecting but the Sky checker is showing no issues at home or in my area

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This message was authored by Highlinder This message was authored by: Highlinder

Re: My WiFi keeps disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@SueR17  black or white router from Sky?

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SueR17
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This message was authored by SueR17 This message was authored by: SueR17

Re: My WiFi keeps disconnecting

Hi - it's black. Seems to have been more stable this afternoon 

This message was authored by Highlinder This message was authored by: Highlinder

Re: My WiFi keeps disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@SueR17  If you would like the forum to look over your router stats follow the directions below, otherwise just keep an eye on your connection and if you have any more trouble with it just poste back on this thread.

 

Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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