3

This discussion topic has been answered Discussion topic: My PON is red

Reply
Answered - Go to Answer
Avatar for Dawn114
Level 0 icon
What's this?
This message was authored by: Dawn114

Message posted on ‎28 Nov 2024 07:51 PM

My PON is red

PON red , I have no Internet or TV and can't talk to anyone at sky 

Report post
Post 1 of 4
457 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee Answer

Message posted on ‎28 Nov 2024 07:59 PM

Re: My PON is red

Posted by a Superuser, not a Sky employee. Find out more

@Dawn114 you do need to report the fault to Sky. I am not sure why you cant call Sky as there lines are open for at least another hour if callingbthem stay on the line and do not accept offers of texts etc. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

View this Answer within the discussion

Report post
Post 2 of 4
450 Views
0 Likes
Reply

Did this answer not help you?
Reply

All Replies

Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee Answer

Message posted on ‎28 Nov 2024 07:59 PM

Re: My PON is red

Posted by a Superuser, not a Sky employee. Find out more

@Dawn114 you do need to report the fault to Sky. I am not sure why you cant call Sky as there lines are open for at least another hour if callingbthem stay on the line and do not accept offers of texts etc. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 4
451 Views
0 Likes
Reply

Did this answer not help you?
Avatar for Dawn114
Level 0 icon
What's this?
Topic Author
This message was authored by: Dawn114

Message posted on ‎28 Nov 2024 08:01 PM

Re: My PON is red

Ok thank you , I'll give them a try . 

Report post
Post 3 of 4
448 Views
0 Likes
Reply
Avatar for Dawn114
Level 0 icon
What's this?
Topic Author
This message was authored by: Dawn114

Message posted on ‎28 Nov 2024 08:19 PM

Re: My PON is red

Called and they were very helpful on a 72 hour call out . 
Thank you 

Report post
Post 4 of 4
433 Views
0 Likes
Reply
Reply
Answered - Go to Answer