Discussion topic: Mr Kristian
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Message posted on 15 Jun 2026 12:12 PM
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Mr Kristian
Hi am not getting a a Wi-Fi signal in my bedroom my phone's and everything keeps going off mainly off at night time even when I'm in the same room broadband it's not connecting
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Message posted on 15 Jun 2026 01:20 PM
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Re: Mr Kristian
@Kris35 wrote:Hi am not getting a a Wi-Fi signal in my bedroom my phone's and everything keeps going off mainly off at night time even when I'm in the same room broadband it's not connecting
Firstly, unplug the hub for 10 minutes and then reboot.
Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).
https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home
https://www.sky.com/broadband/wifi-max
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
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