This discussion topic has been answered Discussion topic: Moving house and broadband speeds taking a huge loss
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Message posted on 15 Aug 2024 08:50 AM
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So I'm moving home soon and after checking the broadband speeds at the new property it seems I'm going from a guaranteed 49Mbps to 4Mbps.
I work from home so reliable internet is a necessity.
I'm still in contract, so will I have to somehow make 4Mbps work or will I have to cancel and face termination charges?
Thanks.
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Message posted on 15 Aug 2024 09:09 AM
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Your max speed possible would be 12Mbps but may go to 1Mbps with a guarantee of 3-4Mbps
I assume your current address is also fttc it would mean effectively you would still be on a 40Mbps profile but at a longer distance to the cabinet so sky may not be able to offer you early termination without charging a early termination fee. So your option would be to make 12Mbps until your contract expires or take a hit on the charges and see what else is available ie starlink, 4g/5g home broadband as supplied by three or look into any alt nets available
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Message posted on 15 Aug 2024 08:52 AM
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Re: Moving house and broadband speeds taking a huge loss
Could you enter your full address below and post the table and notes after removing your address from the image
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
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Message posted on 15 Aug 2024 08:57 AM
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Re: Moving house and broadband speeds taking a huge loss
For the new address I'm assuming?
Message posted on 15 Aug 2024 09:09 AM
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Your max speed possible would be 12Mbps but may go to 1Mbps with a guarantee of 3-4Mbps
I assume your current address is also fttc it would mean effectively you would still be on a 40Mbps profile but at a longer distance to the cabinet so sky may not be able to offer you early termination without charging a early termination fee. So your option would be to make 12Mbps until your contract expires or take a hit on the charges and see what else is available ie starlink, 4g/5g home broadband as supplied by three or look into any alt nets available
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Message posted on 15 Aug 2024 09:17 AM
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Re: Moving house and broadband speeds taking a huge loss
@Warkad As this is the only speed you'll get over the openreach network until they upgrade the area to full fibre you'll be stuck with such speeds unless there is an Altnet such as Virgi n Media, City Fibre etc who have a presence in the area, a search here will show if there are any other providers not using the Openreach Network.
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Message posted on 15 Aug 2024 09:23 AM
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Re: Moving house and broadband speeds taking a huge loss
I figured this was the case. But thanks for clarifying 🙂
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