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Discussion topic: Moving from BT Business

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This message was authored by: myoyster

Moving from BT Business

Good morning. I know that changing from one broadband provider to another has now been simplified, in actual fact it looks like you don't have to do anything except order it. The question I have is, does it make an difference if it's from BT Business to Sky normal (not business), I don't know why it would but thought I would ask. Any help gratefully appreciated. 

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This message was authored by: GD1

Re: Moving from BT Business

Posted by a Superuser, not a Sky employee. Find out more

@myoyster  Sky Broadband (Domestic) where you have posted is for domestic use only and not for business, if your intention is to use it for business it would be a breach of Skys T&Cs

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: myoyster

Re: Moving from BT Business

Thanks for your reply, business is closing and it's a home address.

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This message was authored by: myoyster

Re: Moving from BT Business

Forgot to say, we are moving, it's not a business address.

This message was authored by: Chrisee

Re: Moving from BT Business

Posted by a Superuser, not a Sky employee. Find out more

@myoyster in terms of the One Touch Switch process I doubt it would make any difference but hope you are aware of the difference in  service level as domestic lines have a 2 full working day SLA sona fault reported on a Friday will not be overdue if it is fixed by the.end of the following Tuesday which is why prices are lower. 

Although a technical breach of contraxt Sky dont seem to concernedcthst people use connections for working from home but it gains you no priority.

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This message was authored by: myoyster

Re: Moving from BT Business

Thanks Chrisee 

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