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Discussion topic: Missing WiFi box

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This message was authored by: Donna229

Message posted on ‎27 Nov 2025 06:32 PM

Missing WiFi box

I move house tomorrow and should of had a new WiFi box delivered but nothing has turned up ??? Help please???

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎27 Nov 2025 06:46 PM - last edited: ‎27 Nov 2025 06:47 PM

Re: Missing WiFi box

Posted by a Superuser, not a Sky employee. Find out more

@Donna229  Do you currently have Sky Broadband at your current address?  If so which hub do you have?  You can take your current hub with you.

 

GD1_0-1763285428159.png

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: JimM1

Message posted on ‎27 Nov 2025 07:19 PM - last edited: ‎27 Nov 2025 07:22 PM

Re: Missing WiFi box

@Donna229 Do already have sky just now, home move you take everything with you apart from the sat dish and the kitchen sink of course!

 

Home move tracker should also show you all the details if you did it all that way, have you looked on that recently!

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