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Discussion topic: Missing ONT power cable
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This message was authored by: socruitin
Message posted on 26 Aug 2025 08:23 AM
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Missing ONT power cable
My sky has been acitivated but my ONT doesn't have a power cable. I spoke to Sky last week who said I shouldn't need to do anything until activated but all the help guides just seem to send me in circles. How do I get a power cable for it? It is an openreach Nokia ONT I believe.
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This message was authored by: JimM1
Message posted on 26 Aug 2025 08:38 AM
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Re: Missing ONT power cable
@socruitin You have to wait until the Activation day, as soon as that is over then GET onto sky right away and they will raise a request for OR to deal with it and get you a replacement!
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