Discussion topic: Missing Hub
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Message posted on 03 Oct 2025 03:37 PM
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Missing Hub
Hi All,
Had my service from open reach turned on on the 23rd September, but as of today, after several long waits on the phone trying to chase, I still haven't received a hub.. How is it that I'm meant to use a service I can't access ( unless I have third party gear - which fortunately I do :)). However, poor show, and I was paying for WiFi max too.. Anyway just venting, and maybe it will get customer service moving a bit..
Dan
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Message posted on 03 Oct 2025 03:41 PM
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Re: Missing Hub
@DanP22 dont blame you for venting but you are right it is something only Sky's customer services can sort.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 03 Oct 2025 03:48 PM
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Re: Missing Hub
@DanP22 Not from posting on the Forum, did sky not give you a reason when you spoke with them?
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