Missed full fibre installation

[Chris8186]

Hi we had a engineer booked arranged for today to install our full fibre but never turned up then received a message saying they couldn't make it I waited in all afternoon for nothing can I re-arrange please

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147