20 Jan 2025 06:16 PM
Updated our Sky internet on 17 January 2025 and the internet keeps dropping out on my Apple IPad, if I do not use it for just a few minutes, so have to continually reconnect. This never happened with my previous Sky broadband
21 Jan 2025 09:00 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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