Discussion topic: Microsoft issues

This message was authored by: PClarke · ‎27 Jun 2022

Anyone experienced issues with Sky Broadband where you are able to browse the internet but not any update any Microsoft applications.

I am unable to run Windows Updates, update Edge or Store on 2 laptops

have been able to do it previously

This message was authored by: GD1 · ‎27 Jun 2022

@PClarke It is highly unlikely to be anything top do with Sky broadband. I've had not any issue running updates with microsoft apps or Windows 11.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: TimmyBGood · ‎27 Jun 2022

@PClarke

Unplug the Sky Hub from the mains for over half an hour to get a new public IP address: it's vaguely possible that your current IP is on a Microsoft blocklist for some reason.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: PClarke · ‎27 Jun 2022

I sorted it - I gave it a quick reboot and it is all happy - was so weird - working on Saturday and then just stopped

Discussion topic: Microsoft issues

Microsoft issues

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