Discussion topic: Loss of Signal

This message was authored by: Paul12961 · ‎08 Jul 2024

My Sky broadband is working fine and with the correct mbps, but if you move to the kitchen or yard, you loose the signal. We have broadband extenders, but this has not solved the problem. Any ideas?

This message was authored by: jamesn123 · ‎09 Jul 2024

@Paul12961

Broadband extenders from Sky or 3rd party?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Paul12961 · ‎10 Jul 2024

Hi, They are third party and worked great with our old broadband.

This message was authored by: jamesn123 · ‎15 Jul 2024

@Paul12961

Have you checked they are compatible with your new Sky hub & that you have reset them and connected them to your new hub?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Paul12961 · ‎15 Jul 2024

Hi, yes I have. The lights on them show they are connected and working

Discussion topic: Loss of Signal

Loss of Signal

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