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Discussion topic: Loosing connection/poor connection

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This message was authored by Rasna This message was authored by: Rasna

Loosing connection/poor connection

Ever since I have changed from BT to Sky, I have been having poor connection or loosing connection when I am on my work Teams calls or just generally browsing on my phone. 
I was told that this Sky broadband I take out would be much faster than what I had previously with BT. But instead I have been having trouble ever since I changed over to Sky. I left it a while, thinking maybe it's a new line and needs time to settle down. But the problem keeps going on and getting worse actually.