Discussion topic: Loose internet Cable
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Message posted on 22 Jan 2024 04:27 PM
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Loose internet Cable
Hey I'm just wondering how much will it cost for a engineer to fix a loose internet cable that was caused by the high winds last night that actually blew top part of the internet cable attached to my house? It's just needs repair and reattached.
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Message posted on 22 Jan 2024 04:43 PM
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Re: Loose internet Cable
I suspect Sky can't and Openreach won't do that, even if you were prepared to pay them. Typically it's not possible to book a visit unless the actual broadband service is faulty: neither company does preventative maintenance at customer addresses.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 22 Jan 2024 04:45 PM - last edited: 22 Jan 2024 04:50 PM
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Re: Loose internet Cable
I'd add that if it could legitimately be considered a safety hazard then Openreach can be contacted directly, although they are rather busy right now and won't be very happy with purely cosmetic issues being reported.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 22 Jan 2024 04:47 PM
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Re: Loose internet Cable
Okay, thanks for the advice
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