New broadband

[Elicia1]

My broadband is slow and not working at all at times I have another output and need someone to come out to test it's safe to put the broadband in my living room 

[Highlinder]

@Elicia1 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...