17 Feb 2024 09:46 AM
I have upgraded the router. How to change the user name and password please ?
17 Feb 2024 11:08 AM - last edited: 17 Feb 2024 11:12 AM
Posted by a Superuser, not a Sky employee. Find out more
Which Hub model have you upgraded to?
Unlike all previous models, the white Max Hub is administered through the My Sky app rather than the IP address of the hardware.
https://www.sky.com/help/articles/find-and-change-your-wireless-password
It's typically not possible to change the 'user name' (which is always Admin) : the SSID (wireless network name) and its password can be changed, as can the Admin password.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion