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Discussion topic: Like to change the user name and password

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This message was authored by Crowcombe139 This message was authored by: Crowcombe139

Like to change the user name and password

I have upgraded the router. How to change the user name and password please ?

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Like to change the user name and password

Posted by a Superuser, not a Sky employee. Find out more

@Crowcombe139 

 

Which Hub model have you upgraded to?

 

Unlike all previous models, the white Max Hub is administered through the My Sky app rather than the IP address of the hardware.

 

https://www.sky.com/help/articles/find-and-change-your-wireless-password 

 

It's typically not possible to change the 'user name' (which is always Admin) : the SSID (wireless network name) and its password can be changed, as can the Admin password.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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