@Louiseporter Sky does not have direct numbers to specific Sky teams so you can call,any of their 03 numbers or just dial 150 on uour Sky Talk line which are free..
However if you post details of your problem forum members can probably advise.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
