Broadband not connecting paid my outstanding bill

[AstonVillaFan01]

My broadband has stopped connecting the past 3 days I have paid my outstanding bill and tested my connection and everything seems fine my broadband colour is white but still not connecting 

[Mr+Flibbles+86]

Hi there @AstonVillaFan01, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147