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Discussion topic: Just signed up for Sky Broadband Ultrafast 1, do I get a new router for this?

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This message was authored by Bradman1 This message was authored by: Bradman1

Just signed up for Sky Broadband Ultrafast 1, do I get a new router for this?

Just signed up for Sky Broadband Ultrafast 1, do I get a new router for this?
I've been awaiting, for what I assumed I would get, a new router so that I can return previous equipment. I've not been able to find out one way or another and now I'm getting charged for the loaned equipment.

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Just signed up for Sky Broadband Ultrafast 1, do I get a new router for this?

Posted by a Superuser, not a Sky employee. Find out more

@Bradman1 

 

Ultrafast 1 can be provided via g.fast or fttp.  So if you already have the sr203 or 204 broadband hubs then you have the latest hub

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Just signed up for Sky Broadband Ultrafast 1, do I get a new router for this?

Posted by a Superuser, not a Sky employee. Find out more

@Bradman1 

 

Sky would replace a Q Hub.  If you have a 203 already, they send an ethernet cable 'conversion kit' to connect an ONT for FTTP.  The 204 has a G.fast modem.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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