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Discussion topic: Issues now for 3 weeks

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This message was authored by: Chris439

Issues now for 3 weeks

We've had issues now for 3 weeks or more with the WiFi, really poor. Iv got the fastesg possible internet so you tell me, Iv got my own boosters in each room I purchased myself for over £100 each and struggling with the internet. One box keep dropping our all the time. Simply just not good enough. I need an engineer to come and take a look at what's going on as a matter of urgency as it's affecting my business as well as I work from home.

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This message was authored by: JimM1

Re: Issues now for 3 weeks

@Chris439 You are on your own, sky does not entertain you having your own purchased booster's that is all down to you to workout what is needed now to get the system working!

 

You can try getting sky help but you better be upfront explaining what you have done!

This message was authored by: Daniel0210

Re: Issues now for 3 weeks

Posted by a Superuser, not a Sky employee. Find out more

@Chris439 wrote:
I need an engineer to come and take a look at what's going on as a matter of urgency as it's affecting my business as well as I work from home.

@JimM1 

Every customer with an issue will feel it's urgent but I'm afraid Sky broadband being discussed here is a domestic service and whilst it's fine for those customers working from home to use it, they won't receive additional or quicker support.

 

Additionally from your post and previous posts last December I don't think you realise that you aren’t speaking to Sky Customer Services by posting here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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