Issue with router re booting

[Jepo17]

My sky broadband router has an issue with re booting every hour or so. 
everything re connects after five minutes but there appears to be a fault with my equipment 

[Chrisee]

@Jepo17 if your hub is rebooting on its own it is likely to be faullty and need replacing. Therefore I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to chat.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks