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Discussion topic: Issue with router re booting

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This message was authored by Jepo17 This message was authored by: Jepo17

Issue with router re booting

My sky broadband router has an issue with re booting every hour or so. 
everything re connects after five minutes but there appears to be a fault with my equipment 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Issue with router re booting

Posted by a Superuser, not a Sky employee. Find out more

@Jepo17 if your hub is rebooting on its own it is likely to be faullty and need replacing. Therefore I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Issue with router re booting

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to chat.

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