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Discussion topic: Issue with WiFi

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Avatar for TommyAB
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This message was authored by: TommyAB

Message posted on ‎29 Oct 2025 09:33 AM

Issue with WiFi

Apparently my broadband is fine and my hub is connected, but I'm constantly having issues with my laptop connection via WiFi. I'm in the next room to my hub with an almost clear line of sight between the two. My WiFi connection is painfully slow today and on other days it's been the same. Help!

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎29 Oct 2025 10:19 AM

Re: Issue with WiFi

Posted by a Superuser, not a Sky employee. Find out more

@TommyAB 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

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