0

Discussion topic: Issue with Internet connection

Reply
This message was authored by: NickTighe

Issue with Internet connection

Hi, we are having issues with our Aky router connecting to Internet. We have recently moved from Talk Talk to Sky. Everything was working fine until this morning. Does anyone know what the issue may be....Do you know phone number we can contact Sky to get help? Going through troubleshooting on their website takes you in a loop.  

Reply

All Replies

This message was authored by: Highlinder

Re: Issue with Internet connection

Posted by a Superuser, not a Sky employee. Find out more

@NickTighe  Black or white router from Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Avatar for NickTighe
Level 1 icon
Topic Author
This message was authored by: NickTighe

Re: Issue with Internet connection

Black router. Was told its maintenance but suspect this is a lie

This message was authored by: Highlinder

Re: Issue with Internet connection

Posted by a Superuser, not a Sky employee. Find out more

@NickTighe Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

 

Why would you think that it would be a lie. Did see by the social media feeds for Sky that a good number of exchanges went down for maintence last night.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Reply