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Discussion topic: Is it possible to cancel?

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This message was authored by John+Anthony+B This message was authored by: John+Anthony+B

Is it possible to cancel?

My broadband contract is due to expire. Sky gives me the option to continue at a higher price or to  to take out a more expensive contract. There is no option to cancel. Is it possible to overcome Sky's anti-consumerist website and to give notice to Sky that I do not want to continue with its broadband upon the expiry of my contract?

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This message was authored by GD1 This message was authored by: GD1

Re: Is it possible to cancel?

Posted by a Superuser, not a Sky employee. Find out more

@John+Anthony+B  If you are intendi g on chan ging providers then you just need to approach the new supplier who will take over your line.https://www.sky.com/help/articles/cancel-sky-broadband

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Is it possible to cancel?

Posted by a Superuser, not a Sky employee. Find out more

@John+Anthony+B 

But if you intend to move to Virgin then you need to call Sky. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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