Router loosing signal

[Van+Wyk]

Good afternoon 

My router keeps loosing signal is there a problem from your side

[cookiemonsteruk]

@Van+Wyk 

Is the internet light on the sky hub amber at the minute?

What's the first part of your postcode?

[cookiemonsteruk]

@Van+Wyk 

Also can you post your hub stats if the internet light is green

https://community.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

[GD1]

@Van+Wyk  You are not talking to Sky via the foruym we are all customers here.

When you say losing signal do you mean your broadband line is dropping or is it your wifi signal that you have an issue with?

As per @cookiemonsteruk  what lights are shoing on your hub.

[Van+Wyk]

It shows green at the moment but we are watching something on sky and the next minute it just start flashing Amber.

Sittingbourne 

[cookiemonsteruk]

@Van+Wyk 

There does seem to be issues in the following postal areas

Updated a minute ago: The latest reports from users having issues in Sittingbourne come from postal codes ME10 and ME9

You would still be advised to contact sky on 150 from your landline or
zero three three three seven five nine one zero one eight from any other phone to notify sky