Slow and patchy internet connection, has been liked this for the ladt ten days.

[Brigid+H]

Our Internet connection has been slow and patchy for last ten days. Each day we have to turn off devices and broadband box in order to get connection again, this does not always work. Numerous times while watching something on TV and programme will stop and a swirling circle will appear on screen. 

[Tom-W19]

Hi Brigid+H

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

Update – We are still looking to help you Brigid+H. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂