Broadband
0

Discussion topic: Internet

Reply
RonsnC
What's this?
This message was authored by RonsnC This message was authored by: RonsnC

Internet

‎26 Apr 2023 11:04 AM

My Internet os down can you resolve this 

Report post
Post 1 of 3
269 Views
Reply
0 Likes
Reply

All Replies

daveNOS
What's this?
Superuser
This message was authored by daveNOS This message was authored by: daveNOS

Re: Internet

‎26 Apr 2023 11:27 AM

Posted by a Superuser, not a Sky employee. Find out more

@RonsnC Nobody here can, if you have run the diagnostics test it should have found if there was an issue and offered you the option of booking an engineer, if you haven't run the test then you need to do so or call Sky to report the fault.

Report post
Post 2 of 3
261 Views
Reply
0 Likes
Highlinder
What's this?
Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet

‎26 Apr 2023 01:41 PM

Posted by a Superuser, not a Sky employee. Find out more

@RonsnC  Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Report post
Post 3 of 3
246 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion