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Discussion topic: Internet
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This message was authored by: Internet14
Message posted on 04 May 2026 05:58 PM
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Internet
No internet connection
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 04 May 2026 06:06 PM
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Re: Internet
@Internet14 intially run the online Srvice Checker in the My Sky app over a mobile connection dont worry if it says everything is fine as it takes up,to an hour to pick up the lost connection but when it does it can tell you if Sky aere aware of an issue affecting your line. If theyvaren't the app will walk you through a few troubleshooting steps before offering to book an enginerr. You can call Sky do battle with the bot talk to an agent whomwill go through thecsame steps.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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