Internet

[Emily140]

Hi

keep having issues with my internet. Orange light flashing on sky q box. All checks show no issue. 
this has happening on a number of occasions now so needs looking at please. It has corrected itself before but not great as it's happening more frequently. Please could you look into this and advise. 
thank you

[Greenfingers001]

Hi there @Emily140 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147