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Discussion topic: No Internet on my Sky hub (ONT Ok)

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This message was authored by: Sneh

Message posted on ‎04 Jan 2025 11:59 PM

No Internet on my Sky hub (ONT Ok)

My Sky ONT seems to be working Ok ( Data blinking green) but no internet on my Sky Hub (Solid Amber) 

 

please help

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎05 Jan 2025 08:16 AM

Re: No Internet on my Sky hub (ONT Ok)

Posted by a Superuser, not a Sky employee. Find out more

@Sneh if the service has not recovered by this morning try powering down the hub and then rebooting if that fails power down and leave it an hour. If both fail call Sky.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Sneh

Message posted on ‎05 Jan 2025 09:53 AM

Re: No Internet on my Sky hub (ONT Ok)

Thank you, working ok this morning... not sure if service was down yesterday evening 

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