@Dianebunn You're posting in a customer helps customer community, without any context we don't know what's happeing with your connection.
You should also be aware nothing will happen on the back of your post, no one from Sky will know who you are from a forum account.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
