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Discussion topic: Internet

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This message was authored by Hollb This message was authored by: Hollb

Internet

Any chance someone can bring me a box ASAP as mine is not due until 8th an my ex has had it turned off I need it to function the television as I've got no ariel.  

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@Hollb wrote:

Any chance someone can bring me a box ASAP


No: activation of broadband is based on Openreach availability to carry out the necessary configuration to provision the address, not the subscriber being in possession of a Hub (which is timed for despatch shortly before the scheduled date).  Typically there's a ten working day lead time between the ISP placing an order and it being actiond by Openreach (and note the upcoming Bank Holidays).

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@Hollb 

A hub is just part of the required infrastructure for your connection. A engineer also needs to go and activate your line at the cabinet so you wont get broadband before your scheduled date even if you had a hub. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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