Broadband
0

Discussion topic: Internet outage

Reply
Stu26n
What's this?
This message was authored by Stu26n This message was authored by: Stu26n

Internet outage

‎15 May 2024 09:31 PM

My Internet goes off constantly and fails to connect. Please can a fault be investigated.
Report post
Post 1 of 4
361 Views
Reply
0 Likes
Reply

All Replies

peter-marlow+1966
What's this?
This message was authored by peter-marlow+1966 This message was authored by: peter-marlow+1966

Re: Internet outage

‎15 May 2024 09:48 PM

You need to contact sky  about this, we are  just  customers  on  here  

Report post
Post 2 of 4
347 Views
Reply
0 Likes
Upendra07
What's this?
This message was authored by Upendra07 This message was authored by: Upendra07

Re: Internet outage

‎15 May 2024 10:10 PM

Mine too

Report post
Post 3 of 4
332 Views
Reply
0 Likes
Chrisee
What's this?
Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Internet outage

‎16 May 2024 06:57 AM

Posted by a Superuser, not a Sky employee. Find out more

@Upendra07 & @Stu26n if you log into the My Sky app overca mobile connection and click to run the connection test - ignore tge intial result which is from the last routine test - it will check ifvtherecis a known fault affecting your line. If itvdoesntvshow a fault call Sky and report that your line is down so they can get Openreach to get an engineer to sort the fault .

 

 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 4 of 4
244 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion