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Discussion topic: Internet outage

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This message was authored by: Stu26n

Internet outage

My Internet goes off constantly and fails to connect. Please can a fault be investigated.
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This message was authored by: peter-marlow+1966

Re: Internet outage

You need to contact sky  about this, we are  just  customers  on  here  

P c marlow
This message was authored by: Upendra07

Re: Internet outage

Mine too

This message was authored by: Chrisee

Re: Internet outage

Posted by a Superuser, not a Sky employee. Find out more

@Upendra07 & @Stu26n if you log into the My Sky app overca mobile connection and click to run the connection test - ignore tge intial result which is from the last routine test - it will check ifvtherecis a known fault affecting your line. If itvdoesntvshow a fault call Sky and report that your line is down so they can get Openreach to get an engineer to sort the fault .

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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