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Discussion topic: Internet is terrible, barley working

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This message was authored by: Matt_12

Message posted on ‎29 Jun 2024 09:14 PM

Internet is terrible, barley working

I'm having serious issues with my Internet, streaming YouTube doesn't work, playing online games doesn't work, I'm paying £89 for **bleep** Internet, it needs sorting out asap
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This message was authored by: GD1

Message posted on ‎29 Jun 2024 09:15 PM

Re: Internet is terrible, barley working

Posted by a Superuser, not a Sky employee. Find out more

@Matt_12   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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