Internet intermittent

[Bruce9]

My internet keeps dropping and when I do a service check it says all ok. Why is my internet so intermittent?

[Highlinder]

@Bruce9  Are you using this link to check your broadband

https://www.sky.com/help/servicestatus#/uk/issues 

or this

https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic 

[robert891201]

Mines been doing this for awhile. I'm not quite sure what the issue is. It works for everything in range- but if I connect an extender so that the signal will reach my desktop computer, the extender cannot maintain a connection. It's as if it drops, but reconnects so quickly that the extender can't maintain an IP address on the network, dedicated or not.