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Discussion topic: Internet drop outs

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This message was authored by: Kieran_

Message posted on ‎13 May 2025 10:09 AM

Internet drop outs

I have reset the box twice and the Internet keeps dropping every minute. It keeps opening new windows to tell me of an interruption, but test doesn't show any issue.
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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎13 May 2025 10:09 AM

Re: Internet drop outs

Posted by a Superuser, not a Sky employee. Find out more

@Kieran_  black or white router from Sky?

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This message was authored by: Kieran_

Message posted on ‎13 May 2025 10:34 AM

Re: Internet drop outs

It's a black box.
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This message was authored by: Highlinder

Message posted on ‎13 May 2025 10:54 AM

Re: Internet drop outs

Posted by a Superuser, not a Sky employee. Find out more

@Kieran_ Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346#

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