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Discussion topic: Internet down

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Avatar for Danielle5555
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This message was authored by: Danielle5555

Message posted on ‎07 Dec 2025 06:33 PM

Internet down

All weekend my internet and WiFi has been glitching every 1-5 minutes making it impossible to use. I just upgraded my Sky box in order to get a better service than you gave me before however it's worse! 

You promised a Sky engineer would come to my house to sort it out but nobody came. 

Please send somebody to resolve this ASAP as I have already tried all your troubleshooting 

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Avatar for Daniel0210
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What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎07 Dec 2025 06:36 PM

Re: Internet down

Posted by a Superuser, not a Sky employee. Find out more

@Danielle5555 
You aren’t contacting Sky here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

You will need to contact Sky and see what's happening regarding the visit.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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