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Discussion topic: Internet cuts out and Sky Glass freezes

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This message was authored by Pixie69 This message was authored by: Pixie69

Internet cuts out and Sky Glass freezes

Sky Glass and internet keeps cutting out. Have checked all settings on TV, hub etc. driving me nuts
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This message was authored by GD1 This message was authored by: GD1

Re: Internet cuts out and Sky Glass freezes

Posted by a Superuser, not a Sky employee. Find out more

@Pixie69 Are you siure your ionetrnet is actually cutting out?  Or is it just you;'re having issues with Glass over a wifi connection?

 

To rule out any broadband issues please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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