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Discussion topic: Internet cuts off same time every night

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This message was authored by Jaysondee This message was authored by: Jaysondee

Internet cuts off same time every night

Our internet cuts off most nights at around 10.30pm but when I check speed and connection everything is fine! It's a pain in the aree because we have sky glass and then can't do or watch anything!! Help!!!

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Internet cuts off same time every night

Posted by a Superuser, not a Sky employee. Find out more

@Jaysondee post you Skybhubs connection  stats as these msy help,diagnose the issue see Find your Sky Broadband router statistics

 

Has anyonecset up a timer on the hub as there are none there by default? Also think about things thst switch on or off at the time like central heating. A large spark can cause the hub to lose its connection and would affect the wifi signal as can a dodgy microwave. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Jaysondee
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This message was authored by Jaysondee This message was authored by: Jaysondee

Re: Internet cuts off same time every night

No there's nothing like that, no timers no things going off. It's not precisely at that time just always seems around that time of night. Very annoying when your in the middle of watching something! 

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