WiFi intermittent

[JimM1]

@MegR93 Got it!👍

[JimM1]

@Daniel0210 Multiple postings, had the same reaction also!

[MegR93]

No advice needed. Just clarifying points...

Same issue has happened again today.

Followed all the same steps again (the same one both Sky and the none Sky workers recommended)

Steps still failed to work.

Eventually after two hours it comes back on, yes on its own. Like it has everyday for now 9 days. Despite being told, it won't just start working on its own.

When people are explaining that they have followed all the steps, ignoring that and say follow the steps can come across poorly. Saying to people 'it won't just come back on' after it doing exactly that for 8 days may come across poorly. Speaking down to people and being blunt may come across poorly. When a equally blunt response is given and then the original blunt poster gets sassy, that comes across poorly.

[Loueez]

I'm having the exact same issues.. and low and behold I'm not contracted atm either! Been a loyal Sky customer for over 20+ years and throughout that time I've noticed the reduction in quality of service, yet ever increasing prices. Especially since they moved their customer service calls to Indian call centres.. who are only ever really interested in canvassing for more services! 

[TimmyKey]

Same issues for days now. The broadband will suddenly drop, then when back up, runs at anything from 200kps to 59mps, al;l way below the guaranteed levels.
Sky have already given me 2gb of data owing to a dropout, but it is still happening. 
When I check the service or the diagnostics, everything comes back fine from Sky, but it is not.
Now heavily affecting working from home.

Come on Sky, something is amiss here, please urgently fix it, or at least own up to issues!

[Loueez]

Right! They know exactly what they're doing! For this to be happening to multiple users, there's definitely issues that need addressing.