Discussion topic: Internet connection is dropping out intermittently.
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Message posted on 09 Feb 2025 12:21 PM
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Internet connection is dropping out intermittently.
My internet keeps dropping, seems to be worse in the morning so happens abouyt every hour. Need to disconnect the wifi option on laptop/device and then reconnect or just leave it and works in about 5 minutes. This happened about 5 years ago and after a new microfilter it seemed to resolve itself. WHY IS THERE NO DIRECT CONTACT TO SOMEONE AT SKY?
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Message posted on 10 Feb 2025 08:39 AM
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Re: Internet connection is dropping out intermittently.
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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