Intermittently losing internet connection

[whizzo944]

I'm intermittently losing internet connection. There are 4 green lights on my SR203 router

When I have no internet, I can't access the router at 192,168.0.1 even though my laptop tells

me I have a wireless connection to it. Trying to access the router from another device doesn't

work either.  If I disconnect the mains supply for a short while to reboot the router I usually

get my internet connection back.  I think this is a router problem because of being unable to

access the router, which I should be able to even if the external connection is down.

Thoughts, suggestions, etc.  ?

[Lisa-P1987]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.