Discussion topic: Intermittent internet

This message was authored by: Amy96 · ‎27 Oct 2024

Hi

over the past week the internet has been dropping on several occasions.
the app has shown that there's an issue but it can't resolve it when I press the fix it button.
im extremely unhappy with the service I'm currently receiving. I would like reimbursed for my latest bill and I'd like to withdraw from your services.
thanks

This message was authored by: Highlinder · ‎27 Oct 2024

@Amy96 black or white router from Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Amy96 · ‎27 Oct 2024

Black

This message was authored by: Highlinder · ‎27 Oct 2024

@Amy96 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

Discussion topic: Intermittent internet

Intermittent internet

All Replies

Re: Intermittent internet

Re: Intermittent internet

Re: Intermittent internet

Was this discussion not helpful?

Search Sky Community

Start a new discussion