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Discussion topic: Intermittent internet

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This message was authored by: Amy96

Intermittent internet

Hi 

over the past week the internet has been dropping on several occasions. 
the app has shown that there's an issue but it can't resolve it when I press the fix it button. 
im extremely unhappy with the service I'm currently receiving. I would like reimbursed for my latest bill and I'd like to withdraw from your services. 
thanks 

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This message was authored by: Highlinder

Re: Intermittent internet

Posted by a Superuser, not a Sky employee. Find out more

@Amy96  black or white router from Sky?

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This message was authored by: Amy96

Re: Intermittent internet

Black 

This message was authored by: Highlinder

Re: Intermittent internet

Posted by a Superuser, not a Sky employee. Find out more

@Amy96 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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