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Discussion topic: Intermittent Internet drop out

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Avatar for SeanN73
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This message was authored by: SeanN73

Message posted on ‎18 Feb 2025 07:24 AM

Intermittent Internet drop out

Randomly getting the amber light for 'Internet'.... the other two lights remain green. I've tried resetting the router but it seems to be getting worse... 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎18 Feb 2025 07:29 AM

Re: Intermittent Internet drop out

Posted by a Superuser, not a Sky employee. Find out more

@SeanN73 
This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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