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Discussion topic: Installing Fibre - master socket downstairs, router upstairs

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This message was authored by: KTSK

Installing Fibre - master socket downstairs, router upstairs

Hi,  I'm looking to update from ADSL broadband to fibre.  Currently my phoneline comes into the house (from a little grey box at the front of the house) to a master socket in a hall cupboard.  From here I have a panasonic digital phone signal distributer plugged in, which sends the phone signal to two handsets in the house.  My router is currently  set up upstairs connected to an extension phone socket in my spare room, which is a set I'd like to keep.  Would the fibre set up still allow for my router to be upstairs?  How can this be linked to the modem I see BT Openreach need to install for fiber installation.  I see other posts of installations being put in places people don't want.  Thanks for any replies.

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This message was authored by: peter-marlow+1966

Re: Installing Fibre - master socket downstairs, router upstairs

Posted by a Superuser, not a Sky employee. Find out more


KTSK

Is your  grey box like the 1 in the photo

1000017113.jpg

 this is the full fibre optic broadband box 

P c marlow
This message was authored by: Chrisee

Re: Installing Fibre - master socket downstairs, router upstairs

Posted by a Superuser, not a Sky employee. Find out more

@KTSK Openreach are likely install  the new fibre cable external Customer Supply Point in a similar location as the current copper supply. The internal ONT need not be in excatly the same place but the standard fibre pigtial cable use to connect the the CSP is 10m long and so the ONT is usally mounted on the inside of the same wall. The hub is by default within a metre or so of the ONT but can be further away if you suplly a longer Ethernet cable. The engineers do try and give you what you want but practicalities and time restraints limit what thry can do. The enginerr decidescwhat is possible on the day but you can decline tge install if you want but pretty obviously being flexible is sensible.

 

Your existing phone witing is redundant and cant be reused. Fibre cables cannot be bent round sharp corners but you are free to tun ethernet cables yourself it you want. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: KTSK

Re: Installing Fibre - master socket downstairs, router upstairs

No, not quite, I don't think, I'll check tomorrow and try to post a picture...

This message was authored by: Waveman

Re: Installing Fibre - master socket downstairs, router upstairs

When you change to fiber they will likely move your SkyTalk to digital, assuming your phone is with Sky. This means the internal phone wiring of your property will stop working. You plug your landline phone into your router.

 

if your current line is supplied underground, they will pull an external fiber to the new Customer Splice Point (CSP) basically a point where the fiber changes from external to internal. 

if you add a note to the order that your router is to be installed in a first floor room, your Openreach engineer will hopefully be able to accommodate. Putting the ONT where you want it. Your new router (unless you already have WiFi Max one, SR213) plugs with a short Ethernet cable into the ONT. you can, if required, use a Ethernet patch cable, up to 100m if required. 

It goes without saying, you want the ONT as close to your router as possible. 

The OR engineer (contractor) who did my install had lengths of internal fiber up to 30m. 

I remember the Internet starting!
This message was authored by: Chrisee

Re: Installing Fibre - master socket downstairs, router upstairs

Posted by a Superuser, not a Sky employee. Find out more

@Waveman While what you post applies in some cases it is unsafe to assume it applies to all. You apoear to have hit lucky on your install however notvall are as positive.

 

For example warning  Sky about a first floor placement for the ONT is sensible but it is the engineer's decsion on the day on what is possible and their flexibility varies especially with sub-contractors who are often paid on a per job basis. In practice Sky try to use their own engineers where ever possible but you may get a directly employed Openreach engineer or a sub-contractor, who you get is not something that can be controlled. Most are helpful but it needs to be apprecisted they all have time pressures. The key thing is to talk to the engineer explain what you would like and listen to them if it isnt fully possible as they have rules to follow about what can and cannot be done. Ladders have to be secured, flat roofs and unboared lofts are a no no etc

 

.While with underground feed the CSP is frequently installed prior to the installation day  for overhead lines the engineer will normally run the drop cable  from the pole and install the external CSP as part of the installation appointmeent. The standard fibre pigtail cable is 10m long but some engineers do have 30m cables on their van but these do not form part of the standard installation Sky pay for.so you cannot assume that will be available or be used. 

Sky control what hub you get and it is unsafe to assume every full fibre customers buying an Uktrafast service will getva Sky Max hub as in some cases Sky send out a "conversion kit" which is a short ethernet cable so the customer can reuse the Sky Broadband hub (SR203)they had before. The only way to guarantee a Sky Max hub is to add Sky WiFi Max to the subscription. 

 

.There is no requirement to have the hub near the ONT as there is no appreciable speed loss over Ethernet for example a basic Cat5e cable supports gigabit speeds up to 100m. Higher spec cable support higher speeds. It is sensible where the ONT is unavoidably badly placed for customers to use a longer ethernet cable so the hub can be a better position for WiFi as ethernet cable is far easier to run than fibre. Do not expect the engineer to do this for you it isnt part of their job.

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: KTSK

Re: Installing Fibre - master socket downstairs, router upstairs

Hi peter-marlow+1966, my box isn't like that, no, it's much smaller (I looked nextdoor, I think my neighbour has what you have below..) so that will need updating then...

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This message was authored by: KTSK

Re: Installing Fibre - master socket downstairs, router upstairs

I'm actually wondering if I could do some pre-work, just looking around my house and set up.  I wondered if I ask a private phone/broadband/wifi engineer out to look and maybe "pre-install" some ethernet cable from my downstairs cupboard up to the bedroom which is directly above.  Currently the wire for the phone extension runs from the master socket in that cupboard up and through the floor to the extension socket in the room above.  I'm even wondering if it easier to put some kind of ethernet socket in the cupboard, run the wire outside and up and into the bedroom (both cupboard and bedroom are on the outside wall) then have an ethernet socket in place of the phone extension....  I added some photos to show the set up currently...  I know I would pay but hopefully having organised myself to install the extension wiring I could be more selective...sockets upstairs (behind wardrobe).pngExtension wire up through ceiling to room above.pngMaster socket with wire up to extension upstairs.png

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This message was authored by: KTSK

Re: Installing Fibre - master socket downstairs, router upstairs

Or wondering about the plug in adapters  to transmit ethernet over the mains.. I have a socket in the cupboard and one upstairs next to the phone extension.  As long as they are on the same ring then mayb the ONT could plug using ethernet into the adapter and it could run upstairs to anothe adapter to plug into the new router/hub?  like this https://www.amazon.co.uk/TP-Link-G-hn2400-Passthrough-Powerline-Configuration/dp/B0BNQV47WD/ref=sr_1... 

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