Discussion topic: Router
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Message posted on 12 Oct 2025 11:05 AM
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Router
Hi our WiFi keeps glictching you've asked us via various reminders to swap to our 'new router' however we have never recieved a new/ updated one ....how do we get one sent out ?? As this is how becoming extremely frustrating, I have a disabled father living with us who relies on the WiFi and TV while we're at work during the day
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Message posted on 12 Oct 2025 11:15 AM
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Re: Router
@Lizbert1
l’m afraid you aren’t speaking to Sky Customer Services by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.
Which router do you currently have?
https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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