Installation Query - existing ONT.....

[Cannon]

Hi

My install takes place this week for fibre broadband. My query relates to my existing connections. I was with TalkTalk, so have a cityfibre installed ONT.

I had to choose supplier not listed on my order as i am disconnected, so

My question is whether this will be a new install with drilling. or if my existing cityfibre will be used, as you partner with them.

Thanks for any help.

[cookiemonsteruk]

@Cannon 

What speed did sky say you would get?

[Cannon]

Hi

It is the fibre 150 I ordered, I think.

[cookiemonsteruk]

@Cannon 

Sounds like you will get a new install .  What was the upload ?

Could you enter your full address below and post the table and notes after removing your address from the image

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

[cookiemonsteruk]

@Cannon 

The main way to deduce whether its openreach or city fibre is cityfibre would give you 150 Mbps download and 150 Mbps upload symmetric speeds while openreach do assymetric 150 Mbps download  and around 30 upload 

[Cannon]

Hi

Can't really post it on this from my phone. So some data... FTTP Upstream on Demand 1000, Downstream 220

[cookiemonsteruk]

@Cannon 

Fttp on demand is different .  You'd be looking for wbc fttp for domestic full fibre..  when you subscribed what actual upload were you quoted

[Cannon]

Hi

Sorry, not really technical. Not sure what you mean by quoted, just chose the 150 option as it came up as available for me to get.

[cookiemonsteruk]

@Cannon 

You should have been given an upload speed as well

[Cannon]

• Yeah it probably did, I just did not note it.

[JimM1]

@Cannon All the information up/down min/max expected etc will be detailed in your e-mail from sky, if you have 150/150Mb/s then CF is the one, OR would be 150/30Mb/s! 

[Cannon]

Hi

I have only had a confirmation of the install date so far. Signed up for an account and no data there either yet.

Thanks for your help guys.

[cookiemonsteruk]

@Cannon 

You could try the sky.com website without logging in as if you were a new customer and check the correspondind upload speed to what you have requested

[Cannon]

Thanks, I did that and got 145-152 download and 126-151 upload.

[cookiemonsteruk · Accepted solution]

@JimM1 

Good thats cityfibre for sure 👍