Discussion topic: Incorrect WiFi speeds

This message was authored by: Asaph · ‎09 May 2025

We've recently got a new WiFi hub and which was supposed to have speeds of 63mbps* download and when you do the tests via the Sky app it will show these numbers. However it's clear that these speeds are incorrect as ever other site will show 25-30 and it drops every few minutes.

Again we've just moved to this service 2 days ago so this is completely unacceptable

This message was authored by: cookiemonsteruk · ‎09 May 2025

@Asaph

If you have a black hub could you post your statistics as shown below

https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: cookiemonsteruk · ‎09 May 2025

@Asaph

Also note that it can take 14 days for a part fibre connection to optimise its speed

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

Discussion topic: Incorrect WiFi speeds

Incorrect WiFi speeds

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